Privacy policy

PRIVACY POLICY – WEBSITE USERS

Last updated: January 2022

ARTIFAKT, registered in the PARIS Trade and Companies Register under number 803 110 410, whose registered office is located at 14 Rue d’Uzes, 75002 Paris, France (hereinafter “ARTIFAKT” or “We”), publisher of the Website [https://www.artifakt.com/] (hereinafter the “Website”), is committed to complying with the regulations related to data protection, and in particular the General Data Protection Regulation 2016/679 (“GDPR”) and the French Data Protection Act no. 78-17, as amended, hereinafter together the “Regulations”.

The purpose of this Privacy Policy is to provide all visitors with all the information necessary to understand how We process Personal Data when visiting our Website.

The Policy is subject to change and is updated in accordance with legislative and regulatory developments. Please consult it regularly.

Purposes of the data processing

We process your Data only for the following purposes:

Respond to your requests (demo, subscribe to our newsletter);
Send you communications related to prospecting (advertising, communication and marketing campaigns, newsletter;
Elaboration of commercial statistics;
Host your Data;
Improve our Website;
Ensure the security of the Website;
Ensure the exercise of your rights and the defense of our rights;
Management of people’s opinions on products, services or contents;
Ensure the storage, maintenance, analysis, outsourcing of hosting.

Legal basis for the data processing

We process your Data (i) with your consent to communicate our offers to you by email, which you may withdraw at any time; or (ii) to comply with a legal obligation to which we are subject; or(iii) in our legitimate interests, to ensure the security and proper functioning of the Website or because it is necessary to provide you with our services and to respond to your requests.

Data processing

We process only the Data that is strictly necessary for the purposes mentioned above. We collect Data that you transmit to us during your navigation through theWebsite. We also collect the Data you directly share with us when creating an account, such as the identification data, the contact information, and bank account information, if necessary. You are invited to update your Data whenever it is required.

We also use cookies. You can find more information about cookies in our cookies’ policy : https://www.artifakt.com/cookies/.

Recipient of the Data

Your Data is hosted inside the European Union and we do not transfer any Data outside the European Union.

None of your Data is transmitted to third parties unrelated to the ARTIFAKT product and services.

In this respect, your Data may be communicated to our duly authorized service providers.

Please note that your Data may be transmitted to third parties that are legally entitled to access it upon specific request, in certain cases provided for by law: judicial authority, administrative authority, etc. Your Data may also be communicated to third parties if this is necessary to protect and/or defend our rights, or to ensure compliance with these provisions.

Data Retention Periods

Your Data is kept on the Website for a limited period of time corresponding to the purposes for which it was collected, in accordance with the regulations in force, and the respect of legal, contractual, fiscal and social obligations and for the defense of the legitimate interests of ARTIFAKT. This duration corresponds to the duration of the operation of your account. For commercial communication, the data retention period is 3 years since the last activity on the ARTIFAKT product or website..

After this period, and in accordance with the Regulations on data protection, they are archived for a period necessary for the purposes of establishing, exercising or defending our rights and interests in a court of law, in the context of a judicial, administrative, or extrajudicial procedures.

Beyond that, We will proceed to:

Either the deletion or the secure destruction of the Data;
Or to the strict anonymization of the Data, for exclusively statistical purposes. This Data will not be subject to any other exploitation, of any nature whatsoever.

Rights to your Data

In accordance with the Regulations, in particular Articles 15 to 22 of the GDPR, you have the following rights regarding the processing of your Data, within the legal limits:

Right to information: obtain information on the conditions of processing (recipients, purposes, categories of data, etc.);
Right of access: to obtain information about your Data and a copy of your Data;
Right of rectification: to correct or update one’s Data when they are inaccurate or incomplete;
Right to erasure: to request the deletion of one’s Data;
Right to limitation: to ask not to process all or part of the Data temporarily, without asking to delete them;
Right to object: to object to the processing of Data for reasons related to one’s particular situation, or to withdraw one’s consent for the processing based on this legal basis;
Right to portability: to obtain your Data in a structured and machine-readable format and to be able to transmit them easily to a third party;
Right to withdraw your consent, if applicable; For example, if you no longer wish to receive communications from us, you may unsubscribe by clicking on the unsubscribe link in the email, or by writing to us at the following address [email protected].
Right to define specific directives for the treatment of your Data post-mortem.

You may exercise your rights via the contact address [email protected]. We undertake to respond to requests to exercise rights as soon as possible and, in any event, within the legal time limits. Any abusive or unfounded request with regard to the laws and regulations may be rejected. In case of doubt regarding your identity, you may be asked to provide proof of your identity.

Contact

If you have any questions about the processing of your Data, you can contact us by email at the following address [email protected].

If we fail to provide a satisfactory response, you might contact the supervisory authority, the Commission Nationale de l’Informatique et des Libertés (“CNIL”), located at 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.

PRIVACY POLICY – WEBSITE USERS

Last updated: January 2022

The Privacy Policy is subject to change and is updated in accordance with legislative and regulatory developments relating to data protection, and in particular the General Data Protection Regulation 2016/679 (“GDPR”) and the French Data Protection Act no. 78-17, as amended, hereinafter together the “Regulations”. Please consult the Privacy Policy regularly. Use of the Platform, the Service and any ARTIFAKT Website is conditioned upon full acceptance of the Policy.

The purpose of this Privacy Policy is to provide customers with all the information necessary to understand how We process Personal Data when using the Platform.

Purposes of the data processing

We process your Data only for the following purposes:

Carry out operations related to customer management (contracts, orders, contract follow-up, etc.);
Carrying out operations related to prospecting (advertising, communication and marketing campaigns, newsletter);
Elaboration of commercial statistics;
Improve our services and the functionality of our tools:
- Provision of tools and services necessary to access and use the Platform and Services
- Provision of tools and services allowing the Authorized User to customize the Account and the interface
- Implementation of the services necessary for user support
- Use of the data of use of the Platform and Services and customer feedback for the improvement of the Software and Services
- Implementation of the tools necessary to ensure the security of the Data, the Platform and the Site
- Carrying out operations resulting from legal provisions or contractual stipulations concerning the identification of authorized users
- Carrying out statistics and evaluations based on Data that do not allow the identification of Authorized Users
Management of requests for access, rectification and opposition rights;
Ensure the exercise of our rights;
Management of unpaid, pre-litigation and litigation;
Ensure the security of the Platform;
Management of people’s opinions on products, services or contents;
Allow you to use the features of the Platform;
Ensure the storage, maintenance, analysis, outsourcing of hosting.

Legal basis for the data processing

We process your Data (i) to perform our contractual obligations, create your account and answer to your request; or (ii) to comply with a legal obligation to which we are subject; or (iii) in our legitimate interests, to ensure the security and proper functioning of the Platform or because it is necessary to provide you with our services and to respond to your requests, or (vi) with your consent to communicate, which you may withdraw at any time.

Data processed

Customer Data is the information submitted into the Platform when you use it, when the Platform interacts with third party applications, or when you receive our hotline support. Therefore, our system collects and processes administrative and commercial data as information provided during sign-up, purchase or administration of the Platform: company name, address, email, phone number, names, job titles, commercial contact information and accounting information, billing information. We collect, store and use that Data as a controller in the context of providing our services, administering your account, your subscriptions and renewals, providing support and services, sending you surveys, and informing you of new products.

We also use cookies on our website. You can find more information about cookies in our cookies’ policy: https://www.artifakt.com/cookies/.

We are making clear that You are and will stay the Data Controller of the Data of your own clients. ARTIFAKT is a data processor of Customer Data, which is controlled by you. Regarding the data processing of your clients, You are responsible for complying with the Regulations. ARTIFAKT has no direct relationship with your clients whose personal data we indirectly process as part of Customer Data. For more information please refer to our Data Processing Agreement.

Recipient of the Data

Your Data may be communicated to our duly authorized service providers as We may contract with other companies to provide services or functionality on our behalf. If we do so, we may share Customer Data with those providers.

None of the Data is transmitted to third parties unrelated to the ARTIFAKT product and services.

Your Data is hosted inside the European Union and we do not transfer any Data outside the European Union.

Please note that your Data may be transmitted to third parties legally entitled to access it upon specific request, in certain cases provided for by law: judicial authority, administrative authority, etc. Your Data may also be communicated to third parties if this is necessary to protect and/or defend our rights, or to ensure compliance with these provisions.

Data Retention Periods

We retain Customer Data for the duration of your subscription to the Platform. After your subscription expires, we may store Customer Data according to the Customer’s subscription. Customer Data may be retained beyond that period in data backups, which may be stored for up to 5 years, or more, for a period necessary for the purposes of establishing, exercising, or defending our rights and interests in a court of law, whether in the context of a judicial, administrative or extrajudicial procedure.

Beyond that, We will proceed either to the deletion or the secure destruction of the Data, or to the strict anonymization of the Data, for exclusively statistical purposes and these Data will not give rise to any other exploitation, of any nature whatsoever.

Rights to your Data

In accordance with the Regulation, in particular Articles 15 to 22 of the GDPR, you have the following rights regarding the processing of your Data, within the legal limits:

Right to information: obtain information on the conditions of processing (recipients, purposes, categories of data, etc.);
Right of access: to obtain information about your Data and a copy of your Data;
Right of rectification: to correct or update one’s Data when they are inaccurate or incomplete;
Right to erasure: to request the deletion of one’s Data;
Right to limitation: to ask not to process all or part of the Data temporarily, without asking to delete them;
Right to object: to object to the processing of Data for reasons related to one’s particular situation, or to withdraw one’s consent for the processing based on this legal basis;
Right to portability: to obtain your Data in a structured and machine-readable format and to be able to transmit them easily to a third party;
Right to withdraw your consent, if applicable; For example, if you no longer wish to receive communications from us, you may unsubscribe by clicking on the unsubscribe link in the email, or by writing to us at the following address [email protected]. You have to notice that opt out will not extend to transactional or relationship messages;
Right to define specific directives for the treatment of your Data post-mortem.

You may exercise your rights via the contact address [email protected]. We undertake to respond to requests to exercise rights as soon as possible and, in any event, within the legal time limits. Any abusive or unfounded request with regard to the laws and regulations may be rejected. In case of doubt about your identity, you may be asked to provide proof of your identity.

Contact

If you have any questions about the processing of your Data, you can contact us by email at the following address: [email protected].